Greg Brailsford - The Official Web Site

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"Flash Tutorial"

Backstory: Our policies and procedures guide was well-written and easy to understand but I wanted a more visual way to show new employees how to accomplish tasks. So I created flash tutorials that anyone could pull up at the click of a mouse. They took less time to review and were easier to understand than the text handouts.

This tutorial showed employees in billing how to look up a customer's credit card transaction in our billing terminal software.

Click to Download the Tutorial